Transport for London (TfL) is a government organisation responsible for all public transport. Visit their website. It contains maps plus an excellent journey planner. They also offer a 24-hour travel information line, charged at local rate: tel +44-20-72221234 (or text 60835) for suggestions on getting from A to B, and for up to the minute information on how services are running. Fortunately for visitors (and indeed residents) there is a single ticketing system, Oyster, which enables travellers to switch between modes of transport on one ticket - but even this has a few limitations (see the guide below) and it is not yet universally accepted by many of the private rail operators.
The main travel options in summary are:
Central London
- By tube / underground
12 colour-coded lines cover the central area and suburbs mostly north of the River Thames, run by TfL. - By Docklands Light Railway (DLR)
Only runs in the east of the city, privately run but part of TfL's network. - By boat
Commuter boats and pleasure cruises along the River Thames, privately run but part of TfL's network. - Airport Express
Express rail services run to Heathrow, Gatwick, Stansted and Luton airports (tickets are generally sold at a premium), privately run and not part of the TfL network.
Suburban London
- By tram (Tramlink)
A tram service that only operates in southern suburbs around Wimbledon and Croydon. - By Overground
3 orange-coloured lines circling the northern suburbs, part of TfL's network. The Underground's East London Line is now closed until 2010 when it will become part of London Overground. - By National Rail
A complex network of Suburban rail services, mostly running in the southern suburbs, privately run and not part of the TfL network.
Oyster Card
Oyster is a contact-less electronic smartcard run by Transport for London. You can get an Oyster Card from any Tube station for a deposit of £3. You can "charge up" an Oyster card with electronic funds. This cash is then deducted according to where you travel. The cost of a single trip using the Oyster card is less than buying a single paper ticket with cash. Prices vary depending on distance travelled, whether by bus or tube, and on the time of day. You can also add various electronic 1 week, 1 month and longer-period tickets onto the card, and the card is simply validated each time you use it. The desposit is fully refundable if you hand it in at the end of the trip. However, there is no expiry date on the Oyster Card or any pay-as-you-go credit on the card. If you have any pay-as-you-go credit left this will also be refunded. Getting a refund for unused credit is, frankly, a hassle.
Pay-as-you-go (PrePay)
You can charge up your Oyster card with electronic cash at any tube station ticket machine or ticket desk (you can even use a credit card to do this if your credit card has a PIN number) with Oyster pay-as-you-go, also known as PrePay. This money is then deducted from your card each time you get on a service. The fare is calculated based on your start and end points. Pay-as-you-go is much cheaper than paying in cash for each journey. For instance, a cash tube one way in Zone 1 is £4, while with an Oyster Card it costs £1.50. Furthermore, a cash bus fare is £2 while with Oyster it is £0.90.
The amount of PrePay deducted from your Oyster card in one day is capped at the cost of the appropriate paper day ticket (day Travelcard) for the zones you have travelled through, less 50 pence. For zone 1-2 (central London including everywhere inside the Circle line and some places outside) this is £4.80 (£6.30 M-F before 9:30AM).
On the tube, be sure to touch in and touch out again at the end of your journey. If you forget to touch your Oyster card at the start and finish you will be charged extra! Oyster also saves time getting onto buses. In the central area, tickets have to be bought at a machine by the bus stop if you don't have an Oyster and outside the zone from the driver.
Travelcard season tickets
Weekly, monthly and longer-period Travelcard season tickets can be purchased at all tube station ticket offices. These can be used on any tube, DLR, bus, London Overground, National Rail or tram service. You have to select a range of zones when you buy it, numbered 1-9. If you happen to travel outside the zone, you can use PrePay (see above) to make up the difference. Note that they can not be used on any Airport Express trains (Heathrow Express, Gatwick Express and Stansted Express). However, a Zone 1-6 Travelcard can be used on the London Underground (Piccadilly line) to/from Heathrow Airport.
Tips
- Touch the card against a yellow disc, prominently displayed on the entry and exit gates for the Tube (do not try to insert it into the slot!) and on buses and trams.
- For the tube, be sure to touch the card on the yellow disc both when you enter the tube AND when you exit at your final destination; otherwise you will be charged £4.
- Theoretically you don't need to remove your Oystercard from your wallet or bag to do touch in/out - the card reader can work through a bag, but in reality you may need to take the card out to get it to work.
- Be careful standing near the readers on some bendy buses, they are often quite sensitive and may read your card from several centimetres away, even if you did not intend this.
- If you keep your Oystercard in your wallet try not to sit on it as sometimes they will crack and stop working.
By foot
London is a surprising compact city, making it a walker's delight and often being the quickest method of transport. London walking directions can be planned online with the walkit.com walking route planner.
By tube/underground
The London Underground - also known popularly as The Tube - has trains that criss-cross London in the largest underground rail network anywhere in the world (it was also the first, the first section of the Metropolitan Line dates back to 1863). The Tube is an easy method of transport even for new visitors to London.
Tube maps are freely available from any station, most tourist offices and are prominently displayed throughout stations and, for some obscure reason, in the back of most diaries. The Tube is made up of 12 lines each bearing a traditional name and a standard color on the Tube map. To plan your trip on The Tube work out first which station is closest to your starting point and which closest to your destination. You are able to change freely between lines at interchange stations (providing you stay within the zones shown on your ticket). Use the Tube Map to determine which line(s) you will take. Since the Tube Map is well designed it is very easy to work out how to get between any two stations, and since each station is clearly signed and announced it is easy to work out when to get off your train. Visitors should be aware, however, that the Tube map is actually a diagram and not a scaled map, making it misleading for determining the relative distance between stations as it makes central stations appear further apart and somewhat out of place. The Tube map also gives no information on London's extensive overground bus network and its orbital rail network.
Trains run from around 5:30AM to about 1AM. This mode of transport is usually the fastest way to get from one part of London to the another, the only problem being the relative expense, and the fact that it can get extremely crowded during rush hours (7:30AM-9:30AM and 4:30PM-7PM). On warm days take a bottle of water with you.
An integrated map of London's Tube, Train and Bus Map can be purchased online at mapvendor.com or alternatively you can view the map online.
By bus
London's iconic red buses are recognized the world over, even if the traditional Routemaster buses, with an open rear platform and on-board conductor to collect fares, have been phased out. These still run on Heritage Route 9 and 15 daily between about 9:30AM and 6:30PM, every 15 minutes. Buses are generally quicker than taking the Tube for short (less than a couple of stops on the Tube) trips, and out of central London you're likely to be closer to a bus stop than a tube station. Many of the most popular buses tend to be of the articulated double-length variety, known as bendy buses. Routes served by these buses always carry a yellow route sign as detailed below. Care should be taken as it is possible for those unfamiliar with them to get on then have no way of paying. This could be related to the relative ease of hopping on and off without paying (doors open along the length of the bus and there is no on-board conductor). This is, however, illegal and can be very risky - large teams of inspectors frequently descend on these buses accompanied by police, and it's possible to be arrested and prosecuted.
Over 5 million bus trips are made each weekday; with over 700 different bus routes you are never far from a bus. Each bus stop has a sign listing routes that stop there. Bus routes are identified by numbers and sometimes letters, for example the 73 runs between Victoria and Seven Sisters. Yellow signs indicate you must purchase your ticket before you board. You must either have a Pay-as-you-go Oyster card, travelcard season ticket, bus saver ticket, bus pass, or have bought a one way ticket from a machine at the bus stop. These machines don't provide change (all the more reason to use one of the other options). Under 14s travel free without identification, 14-16s travel free on production of a Child Oyster photocard.
Buses display their route number in large digits at the front, side and rear.
The difficulty with buses over the tube is knowing when to get off; while tube stations are clearly marked it is sometimes more difficult to work out where to get off a bus. All bus stops have their location and the direction of travel on them, although by the time you've seen this it can be too late! Bus drivers are usually too busy to be able to tell you. Your best bet is to ask fellow passengers or trace your route on a map [58].
Unlike The Tube one way tickets do not allow you to transfer to different buses.
Night bus
Standard bus services run from around 6AM to 12:30AM. Around midnight the network changes to the night bus network, a reliable and often interesting way to get home. Bus numbers, routes and timetable change with most radiating from the Trafalgar Square area to most outlying parts of Greater London. Night buses are identified by an 'N' at the start of the route number, for example the N73 runs between Victoria and Walthamstow Central. Be careful though, not all night buses are prefixed with an "N", some are a 24 hour service, such as the 214 from Liverpool Street-Highgate Hill. Fares are the same as for regular services.
By DLR
Docklands Light Railway (DLR) is a dedicated light rail network operating in East London, connecting with the tube network at Bank and Tower Gateway. As the trains often operate without a driver, it can be quite exciting - especially for children - to sit in front and look at through the window, whilst feeling as though one is driving the train oneself. Apart from the trains looking slightly different and running slightly less frequently than the Tube, visitors may as well treat the two systems as the same.
By train
The British railway system is known as National Rail. London's suburban rail services are operated by a large number of independent private companies and mostly run in the south of the city, away from the main tourist sights. Only one line (Thameslink) runs through the city centre. There is no one central station - instead, there are many mainline stations dotted around the edge of the city, connected by the Circle line. Most visitors will not need to use National Rail services except for a few specific destinations such as Hampton Court, Windsor Castle, Greenwich or the airports.
Airport Express Rail services run to Heathrow, Gatwick, Stansted and Luton airports - tickets are generally sold at a premium. Visitors should take care as Oystercards are generally not accepted.
By Overground
In common parlance, Londoners may refer to travelling by "overground", meaning going by National Rail (as opposed to going by Underground). However, only one service is officially called this - London Overground is a Transport for London rail service. It is operated and promoted just like the Underground, with the Tube logo on stations and full acceptance of Oystercards. London Overground appears on the Tube map as an orange line, and services run across North London suburbs from east to west. Overground services can be a useful shortcut for crossing the city, bypassing the centre, for example from Kew Gardens to Camden.
By tram (Tramlink)
Tramlink, opened in 2000, is the first modern tram system to operate in London. South London is poorly served by the Tube and lacks east-west National Rail services so the network connects Wimbledon in South West London to Beckenham in South East London and New Addington, a large housing estate in South Croydon. The network is centred on Croydon, where it runs on street-level tracks around the Croydon Loop.
Route 3 (Wimbledon to New Addington - green on the Tramlink map) is the most frequent service, running every 7 1/2 minutes Monday to Saturday daytime and every 15 minutes at all other times. Beckenham is served by Routes 1 and 2 (yellow and red on the Tramlink map), which terminate at Elmers End and Beckenham Junction respectively. Both services travel around the Loop via West Croydon and run every 10 minutes Monday to Saturday daytime and every 30 minutes at all other times. Between Arena and Sandilands, these two services serve the same stops.
By cycle
Due to the expense of other forms of transport and the compactness of central London, cycling is a tempting option. Excellent free cycle maps can be obtained from your local tube stations, bike shop, or ordered online.
Despite recent improvements, London remains a relatively hostile environment for cyclists. London motorists seem reluctant to acknowledge the existence of cyclists, especially at busy junctions. The kind of contiguous cycle lane network found in many other European cities does not exist. The safest option is to stick to minor residential roads where traffic can be surprisingly calm outside rush hours. The towpaths in North London along the Grand Union Canal and Regent's Canal are the closest thing to a truly traffic-free cycle path in the capital. The Grand Union canal connects Paddington to Camden and the Regent's Canal connects Camden to Islington, Mile End and Limehouse in East London. It takes about 30-40min to cycle from Paddington station to Islington along the towpaths. In summer they are crowded with pedestrians and not suitable for cycling, but in winter or late in the evening they offer a very fast and safe way to travel from east to west in North London. Care should be taken as to where you choose to park your bike. Many areas, some surprisingly busy, attract cycle thieves, while chaining a bicycle to a railing which appears to be private property can occasionally lead to said bike being removed. Cycling on the sidewalk (pavement) is illegal.
Non-folding bikes can only be taken on limited sections of The Tube network, mostly only on the above-ground sections outside peak hours. For this reason, folding bicycles are becoming increasingly popular. There is a map showing this on the Transport for London website. Most National Rail operators allow bicycles outside peak hours also.
Critical Mass London meets for regular rides through central London at 6PM on the last Friday of each month. Rides start from the southern end of Waterloo Bridge. The London Cycle Campaign is an advocacy group for London cyclists and organizes regular group rides and events. Many improvements have been made for cyclists in the city over the last few years, even if they remain no more than gestures in most places. Noticeably, there are many new signposted cycle routes and some new cycle lanes, not to mention more cyclists since the 2005 public transport attacks.
In the United Kingdom helmets are not compulsory for cyclists, and opinions differ on their value. In London, many cyclists, especially those seen in rush hour, also wear filter masks, but their efficacy is even more disputed.
You must have working front and rear lights during hours of darkness. Flashing LED lights are legal. Reflective clothing is always a good idea even during the day.
By taxi
London has two types of taxis: the famous black cab, and so-called minicabs. Black cabs are the only ones licensed to 'tout for business' (ie pick people up off the street), while minicabs are more accurately described as 'private hire vehicles' and need to be pre-booked.
The famous black cab of London (not always black in these days of heavy advertising!) can be hailed from the curb or found at one of the many designated taxi ranks. It is possible to book black cabs by phone, for a fee, but if you are in central London it will usually be quicker to hail one from the street. Their yellow TAXI light will be on if they are available. Drivers must take an extensive exam in London's streets to be licensed for a black cab, meaning they can supposedly navigate you to almost any London street without reference to a map. They are a cheap transport option if there are five passengers as they do not charge extras, and many view them as an essential experience for any visitor to London. Black cabs charge by distance and by the minute, are non-smoking, and have a minimum charge of £2.20. Tipping is not mandatory in either taxis or minicabs, despite some drivers' expectations..... Use your discretion , if you like the service you may tip otherwise don't.
Taxis are required by law to take you wherever you choose (within Greater London) if their TAXI light is on when you hail them. However many, especially older drivers, dislike leaving the centre of town, or going south of the River Thames. A good way to combat being left at the side of the curb is to open the back door, or even get into the cab, before stating your destination.
Minicabs are licenced hire vehicles that you need to book by phone or at a minicab office. They generally charge a fixed fare for a journey, best agreed before you get in the car. Minicabs are usually cheaper than black cabs, although this is not necessarily the case for short journeys. Licensed minicabs display a Transport For London (TFL) License Plate - usually in the front window. One of the features of the license plate is a blue version of the famous London Underground "roundel". Note that some areas in London are poorly serviced by black cabs, particularly late at night. This has led to a large number of illegal minicabs operating - just opportunistic people, with a car, looking to make some fast money. Some of these operators can be fairly aggressive in their attempts to find customers, and it's now barely possible to walk late at night through any part of London with a modicum of nightlife without being approached. You should avoid mini-cabs touting for business off the street and either take a black cab, book a licensed minicab by telephone, or take a night bus. These illegal drivers are unlicensed and sadly they are often unsafe: a number of women are assaulted every week by illegal minicab operators.
- Cabwise, 60835. A free service provided by TFL which texts you local licensed minicab numbers. Text HOME to 60835. Costs the price of a text message.
- West End Car Services, 47 Rupert Street, W1D 7PD, 020 7734 8970 (Info@westendcarservices.com). Licenced minicabs for the whole of London. Open 24 Hours a day. Can supply 6 and 8 seaters Minicabs and Luxury cars. Lowest priced available if booked online at WestEndCarServices.com.
- Zingo, 08700 700 700. You will be connected direct with the driver of the nearest available black cab anywhere in London to arrange pickup. Booking fee £2 + normal fare.
By road
Londoners who drive will normally take public transport in the centre; follow their example. Car drivers should be aware that driving into central London on weekdays during daylight hours incurs a hefty charge, with very few exemptions (note that rental cars also attract the charge). Cameras and mobile units record and identify the number plates and registration details of all vehicles entering the charging zone with high accuracy. The Central London Congestion Charge M-F 7AM-6PM (excluding public holidays) attracts a fee of £8 if paid the same day, or £10 if paid on the next charging day. Numerous payment options exist: by phone, online and by voucher. Failure to pay the charge by midnight the next charging day (take note!) incurs a hefty automatic fine of £80 (£40 if paid within 2 weeks).
Despite the Congestion Charge, London - like most major cities - continues to experience traffic snarls. These are, of course, worse on weekdays during peak commuting hours, i.e. between 7:30AM-9:30AM and 4PM-7PM At these times public transport (and especially the Tube) usually offers the best alternative for speed and reduced hassle. Driving in Central London is a slow, frustrating, expensive and often unnecessary activity. Traffic is slow and heavy, there are many sorts of automatic enforcement cameras, and it is difficult and expensive to park. A good tip is, that outside advertised restriction hours, parking on a single yellow line is permissible. Parking on a red line or a double yellow line is never permissible and heavily enforced. Find and read the parking restrictions carefully! Parking during weekdays and on Saturday can also mean considerable expense in parking fees - fees and restrictions are ignored at your extreme financial peril - issuing fines, clamping and towing vehicles (without warning!) has become a veritable new industry for borough councils staffed by armies of traffic wardens. To avoid fines and to find parking inside and outside the Congestion Charge zone, visit Parkopedia.com.
For the disabled driving can be much more convenient than using public transport. If disabled and a resident of a member state of the EU then two cars can be permanently registered, for free, for the congestion charge.
Motorbike is arguably the fastest way around London, but also the most dangerous. The congestion zone does not apply, and thus for anyone commuting it's usually the cheapest option (possibly excluding bus rides). Parking for motorbikes and scooters is free at many of the reserved areas.
By boat
London is now starting to follow the example of cities such as Sydney and Bangkok by promoting a network of river bus and pleasure cruise services along the River Thames. London River Services (part of Transport for London) manages regular commuter boats and a network of piers all along the river and publishes timetables and river maps similar to the famous tube map. While boat travel may be slower and a little more expensive than tube travel, it offers and extremely pleasant way to cross the city with unrivalled views of the London skyline - Big Ben, St Paul's Cathedral, the Tower of London, etc. Sailing under Tower Bridge is an unforgettable experience.
Boats are operated by private companies and they have a separate ticketing system from the rest of London transport; however if you have a Travelcard you get a 33% discount on most boat tickets. Many boat operators offer their own one-day ticket - ask at the pier kiosks. Generally, tickets from one boat comapny are not valid on other operators' services.
Some key tourist attractions that are easily accessible by boat include:
- Hampton Court Palace
- Greenwich
- Shakespeare’s Globe
- Tate Galleries
- London Dungeon
- Tower of London
- Tower Bridge
- St. Katharine Docks
- Millennium Dome
- Ham House
- Kew Gardens
- HMS Belfast
plus all the central London sights in Westminster and the South Bank
As well as the Thames, consider a trip along an old Victorian canal through the leafy suburbs of North London. The London Waterbus Company runs scheduled services (more in summer, less in winter) from Little Venice to Camden Lock with a stop at the London Zoo. The 45-minute trip along Regent's Canal is a delightful way to travel.
By skate
Inline skating on roads and sidewalks (pavements) is completely legal, except in the City of London (a district). Roads are not the greatest but easily skatable. In the center drivers are more used to skaters than in the outskirts.